My Home or Business Was Impacted

Page Last Updated Monday, November 29, 2021, at 11:06 a.m.

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General Information and Resources:

  • Whatcom County has established a Call Center for those impacted by recent flooding who might not have internet access. The Call Center phone number is (360) 788-5303.  The Call Center, open now, is intended to respond to callers between 8 a.m. and 5 p.m. daily. Staff are prepared to respond to calls regarding:
    • How to get help (food, shelter, sandbagging, cleanup)
    • Current road conditions, shelter status
    • Reports on conditions from around the county (loose cattle, debris, infrastructure)
    • Resources available
  • For non-emergency assistance, such as finding out about shelter availability, food, and clothing assistance, call (360) 788-5303. This number is staffed 8am-5pm daily. After hours, you can leave a message and County staff will return your call. Only call 911 if it is an emergency.
  • If you have flood damage to report for your home or business please see the section below for details and guidance on how to do so.
    • Anyone who experiences damage should keep as much documentation as possible, including taking photos and saving receipts
  • Information on the process for Whatcom County gaining state and federal assistance can be found in this news release.
  • A Flood Debris Disposal Site has been set up for flood-impacted residents to bring flood debris for disposal. 
    • UPDATE: this site is closed on 11/29 due to flooded roads. Check the Sheriff's Office Facebook Page for reopening updates. The site is located at 3010 Halverstick Rd. The entrance is on the north side of Halverstick Rd, just east of Van Buren Rd. 
    • The Site is open daily until further notice. Hours of operation are 8:00 a.m. to 4:00 p.m.
    • People are asked to please segregate household hazardous waste (i.e. yard chemicals, car fluids, cleaners, etc.). 
    •  Additional information can be found in this news release.
  • Flood Sediment Removal Contractor List
    • Please note this is not a complete list of contractors that perform work for the public. The contractors on this list are from the on-call list for Whatcom County Public Works, this list is not an endorsement by Whatcom County. 

Reporting Flood Damages

Those with ANY flood-damaged property are requested to report their damages to Whatcom County Sheriff’s Office Division of Emergency Management. 

  • Use the Estimated Flood Damages Form to report home and rental damage. Para español, haga clic aquí
    • Fill this form out one time for each location where the damage occurred. Do not combine locations into one form.
    • Do not fill out this form if you have already called the Damage Assessment Line at 360-788-5311. We will be calling you if we haven’t already.
    • If you need help filling out this form, please call the Damage Assessment Line at 360-788-5311 and leave a message.   Someone will call you back to fill it out.
  • Damage to businesses can be reported by calling the Damage Assessment Line at 360-788-5311.

Whatcom County Waives Emergency Repair Permit Fees

In response to the extraordinary needs of County residents resulting from recent flooding, the County permit fee for emergency building repairs has been waived per an executive order signed by County Executive Satpal Sidhu on November 24, 2021. 

  • Emergency repair requests must be received by Whatcom County Planning & Development Services (PDS) no later than January 31, 2022, in order for the fee waiver to apply. 
  • The waiver only applies to Whatcom County permits. Residents of incorporated towns and cities should contact their local jurisdiction for repair permit information.
  • PDS advises residents to take photos to document the damage and verify that repairs are necessary. 

For additional information please see this newsflash for more information. 

For Individuals and Households

  • Property damaged or destroyed by flooding may qualify for a reduction in assessed value.
  • Samaritan's Purse is providing help with clean-up for homeowners whose homes have been damaged by floodwater and have little or no insurance. They are providing help free of charge. Requests are handled based on need and volunteer availability. 
    • To request help call (360) 303-3563.
  • The Whatcom Strong Donation Center is open on Saturday, November 27 from 10:00 a.m. to 2 p.m. for displaced families and flood victims to shop and pick up items. Donations are for flood victims only.  

You can access the Donation Center on the south end of the fairgrounds by entering Gate 5 and keeping left towards the Henry Jansen Barn.

For Businesses